Virgin Broadband

[Jamhot]

I'm on with Virgin Broadband myself it's pretty darn good I think!

10mb connection here was 20mb but wasn't really using it so went down to 10 and everythings still ticketyboo!

Fibreoptics FTW!

Jamhot

[Legion]

Originally Posted by Jamhot

I'm on with Virgin Broadband myself it's pretty darn good I think!

10mb connection here was 20mb but wasn't really using it so went down to 10 and everythings still ticketyboo!

Fibreoptics FTW!

Jamhot

cant really agree with you. They throttle stuff and also work together with the media industry to make the internet a worse place.

[Jamhot]

Originally Posted by Legion

cant really agree with you. They throttle stuff and also work together with the media industry to make the internet a worse place.

But my connection is good!

Jamhot

[sahel]

Good that the service itself seems stable / fast, wich is the most important part for playing online.

There has been some things Virgin didn't really get kudos for though, like limiting p2p traffic, sending disconnection letters to uploaders and saying it was an error afterwards, far going 'statistic research' with their customers with an opt-out instead of opt-in (considered as datamining by some), and censorship on isp level...

But I can imagine a lot of people don't mind the thoughts and actions of their ISP so much (or at all) as long as the service is good enough for what it's used.

[Lem]

Wish I could get Virgin Broadband... used to have ntl: till I moved now i'm stuck with "up to 8MB" ADSL that barely reaches the 2MB download speed I used to get from ntl: 4 years ago

[Mega]

I'm with Virgin but I'm disappointed that they have sent me a letter explaining they are going to upgrade my 2mb to 10mb and charge me £2 a month extra for the privilege.

Tbh, I dont need 10mb, I don't even use 2mb so would have preferred they leave my internet connection as it is and leave the price the same but it wasn't given as an option.

I am hit by the recession and with all my other bills going up much higher than inflation I could have done without it.

Other than that (oh and charging £1.75 pm for paper billing now) the service has been excellent.

Still considering an alternative ISP though.

[Ripper]

Originally Posted by Jamhot

But my connection is good!

Jamhot

Last I heard only certain areas were being throttled, perhaps your lucky enough to be outside the throttling zone.

Virgin Media are allways thinking up new ways of screwing their users.

Stop Virgin

[Blake Seven]

Originally Posted by Mega

I'm with Virgin but I'm disappointed that they have sent me a letter explaining they are going to upgrade my 2mb to 10mb and charge me £2 a month extra for the privilege.

I'll dig out my e-mail from Virgin when I get home, but I swear it was a free upgrade from 2 to 10 meg.

The Virgin service works a treat from me and I have had no problems with it whatsoever.

[Mega]

Originally Posted by Blake Seven

I'll dig out my e-mail from Virgin when I get home, but I swear it was a free upgrade from 2 to 10 meg.

The Virgin service works a treat from me and I have had no problems with it whatsoever.

I had an A4 printed sheet with the price changes called ""The Important Information - (Price changes and new stuff) " with my last bill.
Thought it was £1.75 from memory for paper billing its £1.25...


TV
Price held except XL which goes up £1 a month

Broadband
Price held except M (up to 2Mb) goes up £2 a month

Phone
Price held

Call Features (caller display etc)
Up £0.25 each

Call Rate
mobiles up 1p per min | 0844 up 2p per min | 09 up 5p per min

Services

£1.25 new charge to receive paper bills

Itemised billing £0 used to be £1.

[Blake Seven]

Seems I failed to read the link that pointed to the £2 charge for the 10mb upgrade.

Not that I am too worried cos I was considering upgrading anyway and £2 is far cheaper than it the upgrade would have been (~£7).

Guess I will read the e-mails more carefully in the future.